Frequently asked questions

E-invoices to the government (B2G): frequently asked questions

E-invoices to the government have been the rule in Belgium for longer than between businesses. The channel is the same: Peppol. We list the key questions.

Questions and answers on e-invoices to the government and Mercurius

How do I know whether my customer is a public body?

Look up the customer in the Crossroads Bank for Enterprises. If the capacity “contracting authority” is listed, the rules for invoices to the government apply.

Which channel do I use to invoice a public body?

Peppol. Invoices arrive in Mercurius, the platform of the federal public service BOSA that routes e-invoices to the right authority.

Which format do I use?

The same as for businesses: an invoice according to Peppol BIS Billing 3.0. Your software or service provider can use the same route.

Which reference must be on an invoice to a public body?

Public bodies almost always require a reference, such as a purchase order number or a buyer reference. Without it, validation often rejects the invoice. See also our explanation of Peppol error codes.

Where can I find more information?

The Federal Public Service Finance brings together all information on e-invoicing, including invoices to public bodies, on efactuur.belgium.be, with guides and contact details.

Useful tools

Source: This page summarises the official FAQ of the Belgian Federal Public Service Finance in our own words. The official text always prevails: FPS Finance, e-invoicing website. This is not legal advice.

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