version 26 September 2026. This is a translation for your convenience; in case of any discrepancy, the Dutch version prevails.
Seller: LEAP ADVISOR BV, Ter Bunder 15, 9070 Destelbergen, Belgium, company number 0687.978.339, VAT BE 0687.978.339, e-mail contact@efacturatieontcijferd.be.
article 1: applicability
1.1 These general terms and conditions apply to every offer by the seller and to every distance purchase and delivery contract concluded between seller and buyer via the online shop.
1.2 Deviations from these terms are only valid if agreed in writing.
1.3 The text of these terms is made available to the consumer electronically before the contract is concluded, so that it can easily be stored on a durable medium.
article 2: offer and contract
2.1 The offer contains a complete and accurate description of the book offered. Obvious mistakes do not bind the seller.
2.2 The contract is concluded when the buyer accepts the offer electronically and meets the stated conditions.
2.3 The seller confirms receipt of the order electronically without delay.
article 3: price and shipping costs
3.1 All prices shown are in euro, including VAT and excluding shipping costs, unless stated otherwise.
3.2 For delivery within Belgium, a fixed shipping cost of € 6.85 per order is charged. This cost reflects the actual rate of our logistics partner.
3.3 Obvious pricing errors do not bind the seller.
article 4: payment
4.1 Payment is made by bank transfer to the account stated in the order confirmation, with the order number as reference. As soon as online payment is available, the buyer can also pay securely via Mollie, using the payment methods Mollie offers at the time of purchase, including Bancontact and bank payment buttons.
4.2 The order is only processed after successful payment.
4.3 For refunds, the seller uses the same payment method the buyer used, unless technically impossible.
article 5: delivery and performance
5.1 After receipt of payment, the book is handed over to the carrier within a maximum of three (3) working days.
5.2 Delivery takes place at the address provided by the buyer.
article 6: right of withdrawal (book)
6.1 The buyer may withdraw from the contract for the purchase of the physical book without giving reasons within fourteen (14) calendar days of the day on which he receives the book, in accordance with article VI.47 §1 of the Belgian Code of Economic Law.
6.2 To exercise the right of withdrawal, the buyer must inform the seller by means of an unequivocal statement (e.g. in writing by e-mail). He may use the model form at the end of these terms, but is not obliged to. It is sufficient to send the statement before the period expires.
6.3 The buyer must return the product without undue delay and in any event no later than fourteen days after the day of withdrawal to LEAP ADVISOR BV, Ter Bunder 15, 9070 Destelbergen, Belgium.
6.4 The direct costs of returning the product are borne by the buyer.
6.5 In the event of withdrawal, the seller refunds all payments received from the buyer, including the original delivery costs, without undue delay and at the latest within fourteen days of being informed of the withdrawal. The seller may withhold the refund until he has received the book back or until the buyer has shown that he has sent it back, whichever is earlier.
6.6 The buyer handles the book with care. He is only liable for any diminished value resulting from handling beyond what is necessary to establish the nature and characteristics of the book.
6.7 The right of withdrawal applies to buyers acting as consumers.
article 7: conformity and warranty
7.1 The seller guarantees that the products comply with the contract, the specifications stated in the offer and reasonable requirements of soundness.
7.2 The consumer enjoys the statutory two-year warranty from delivery. He reports a lack of conformity within two months of discovering it. For buyers acting as a business, a notification period of fourteen days after discovery applies.
article 8: complaints procedure
8.1 Complaints about the performance of the contract must be submitted to the seller within a reasonable period, fully and clearly described.
8.2 Complaints submitted to the seller are answered within seven (7) days.
8.3 If buyer and seller cannot reach a solution, the consumer may contact the Belgian Consumer Mediation Service free of charge via consumentenombudsdienst.be.
article 9: liability
9.1 The seller’s liability is limited to direct damage and to a maximum of the invoice value of the contract, except in case of intent or gross negligence.
9.2 The seller is not liable for consequential or indirect damage.
9.3 These limitations do not apply insofar as mandatory law, in particular consumer law, excludes them.
article 10: intellectual property
10.1 All intellectual property rights in the book and other materials belong exclusively to the seller or its licensors.
10.2 Nothing from these publications may be reproduced, stored or made public without prior written permission.
article 11: privacy and protection of personal data
11.1 The seller processes personal data in accordance with the General Data Protection Regulation (GDPR) and its privacy statement.
article 12: force majeure
12.1 Force majeure means any circumstance beyond the seller’s control which means that performance cannot reasonably be expected, such as but not limited to natural disasters, war, strikes and disruptions in digital infrastructure.
12.2 During force majeure, obligations are suspended. If the period lasts longer than thirty days, either party may terminate the contract without compensation.
article 13: applicable law and competent court
13.1 This contract is governed exclusively by Belgian law.
13.2 All disputes are submitted to the competent courts of the judicial district of Ghent, subject to mandatory statutory provisions.
article 14: amendment of the terms
14.1 The seller may amend these terms. The new version is published via the online shop and applies to subsequent orders after publication.
Annex: model withdrawal form
Only complete and return this form if you wish to withdraw from the contract.
To LEAP ADVISOR BV, Ter Bunder 15, 9070 Destelbergen, Belgium, contact@efacturatieontcijferd.be:
I hereby give notice that I withdraw from my contract for the sale of the following goods:
Ordered on / received on:
Order number:
Name:
Address:
Signature (only if this form is notified on paper):
Date: